Shipping Policy – Al Sami Hub

Last Updated: July 15, 2026

Welcome to Al Sami Hub. We are committed to delivering your orders quickly, safely, and efficiently across Saudi Arabia.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you will receive a confirmation notification.

Delivery Time

• Major Cities (Riyadh, Jeddah, Dammam, Makkah, Madinah): 2–5 business days.

• Other Regions: 3–7 business days.

Please note that delivery times may vary during holidays, promotional events, or due to unforeseen courier delays.

Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before you complete your purchase.

• We may offer free shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been dispatched, you may receive tracking information (where available) to monitor your shipment.

Failed Delivery

Please ensure your shipping address and contact details are correct. If a delivery attempt is unsuccessful due to incorrect information or the customer being unavailable, additional delivery charges may apply.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact our customer support within 48 hours of receiving your order. We will review the issue and provide an appropriate solution.

Order Changes & Cancellations

Orders can only be modified or cancelled before they are dispatched. Once shipped, changes or cancellations may no longer be possible.

Contact Us

If you have any questions regarding shipping or your order, our support team is here to help.

Email: support@alsamihub.com
Response Time: Within 24 hours